Known Issues (Credit Cards)

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Credit card tracking is still in its early phase and will see significant improvements in the upcoming months.-

  • EMI transactions are not yet supported.

  • Multi-cards/Add-on Cards (two cards sharing the same credit limit & a single monthly statement) are not supported; therefore, they cannot be onboarded. We currently only support one (the primary) card, which means we will sync transactions for the primary card only and update the spent amount accordingly.

  • UPI transactions are supported only for HDFC and Axis Bank cards at present. If your card is a RuPay card, it should work as expected for non-UPI transactions, provided itโ€™s not an add-on card.

  • Currently, only Gmail is supported for real-time transaction tracking. We plan to add support for more email providers in the future. If you use Outlook, Hotmail, Yahoo, etc., please write to us here

  • If you have a new credit card and haven't received the statement yet, you will need to wait until you receive one to add the card.

    • Check that you are using the latest Mojek version.

    • Quit the Mojek app via the app switcher, and then relaunch the app.

    • As a last resort, remove the widgets, and restart the device. Now add the widgets back.

We will be fixing all the above issues in the coming months.


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