# Why doesn't my balance or transactions match with my bank app?

SYNCING SCHEDULE

Your financial data is synced with the app once daily (this may change in the
future) to accurately track your transactions. Therefore, some transactions may
not appear in the app until after the next refresh. For example, if you spend
INR 500 on Zepto at 3 PM, this transaction will be visible on the app following
the next daily refresh.


BANK-SPECIFIC DELAYS

Banks such as HDFC may have a ~24-hour delay in transaction data, and banks like
ICICI don’t share data on weekends, which can impact real-time accuracy. This
will be improved in the future.

You can read more about these issues here
[https://mojekmoney.help.center/article/1056-known-issues-banks]. If your issue
is not covered, please write [hello@mojek.money] to us.